Privacy Policy

Phillip Riley Privacy Policy

1. About this Policy

1.1 Phillip Riley is committed to respecting the privacy of individuals and the protection of personal information.
1.2 This policy sets out how Phillip Riley may collect, hold and use personal information.
1.3 By providing your personal information to Phillip Riley, you consent to its use, storage and disclosure in accordance with this Privacy Policy.
1.4 In this policy, the term ‘we’ refers to Phillip Riley Pty Ltd and Phillip Riley Projects Pty Limited, the controller responsible for your personal data.

2. Legal Rights

2.1 Under certain circumstances, you have rights under Data Protection Laws such as the Privacy Act 1988 (Cth) in relation to your personal data and these include:
     2.1.1 Request access to your personal data.
     2.1.2 Request modification of your personal data.
     2.1.3 Request erasure of your personal data.
     2.1.4 Object to processing of your personal data.
     2.1.5 Request restriction of processing your personal data.
     2.1.6 Request transfer of your personal data.
     2.1.7 Right to withdraw consent.
2.2 If you wish to exercise any of the rights set out above, please contact us.
2.3 For more information, please see: https://www.legislation.gov.au/C2004A03712/2019-08-13/text

3. Phillip RIley Legal Entities

3.1 The following lists the entities of the Philip Riley Group:
     3.1.1 Phillip Riley Pty Limited (Australia)
     3.1.2 Phillip Riley Projects Pty Limited (Australia)
     3.1.3 Philip Riley Limited (New Zealand)
     3.1.4 Phillip Riley Inc (United States)
     3.1.5 Phillip Riley Projects Inc (United States)
     3.1.6 Philip Riley Inc Limited (United Kingdom)
3.2 This policy is issued on behalf of the Australian entities – Philip Riley Pty Limited and Phillip Riley Projects Pty Limited who will be responsible for processing your data.

4. Why does Phillip Riley Collect and Use Personal Information?

4.1 Personal Information refers to information about an individual whose identity is reasonably apparent, or can be reasonably ascertained, from the information or opinion.
4.2 We collect Personal Information to properly and efficiently carry out our functions, including providing services and maintaining relationships with our customers and staff.
4.3 Examples of why we collect and use personal information include:
     4.3.1 to consider you for employment with our clients, both now and at any time in the future; to register you as a new applicant, client or supplier;
     4.3.2 To manage our relationship with you which will include:
          (a) Notifying you about changes to our terms or Privacy Policy.
          (b) Asking you to leave a review or take a survey.
     4.3.3 to enable you to partake in a survey;
     4.3.4 to administer and protect our business and this website (including troubleshooting, data, analysis, testing, system maintenance, support, reporting and hosting of data;
     4.3.5 to deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you;
     4.3.6 to use data analytics to improve our website, services, marketing, customer relationships and experiences; and
     4.3.7 to make suggestions and recommendations to you about goods or services that may be of interest to you.
   4.3.8 provide information about our services that you may receive from us through mail-outs;
     4.3.9 perform administrative operations, including accounting, payroll, risk management, record keeping, archiving, systems development and testing;
     4.3.10 manage a person’s rights and obligations in relation to external payment systems;
     4.3.11 develop, establish and administer alliances and other arrangements with other organisations in relation to the promotion and use of Phillip Riley’s related products and services;
4.4 We produce several publications and therefore, may also collect data to monitor the viewing of these publications.
4.5 We use personal information only for the purpose for which it was provided and for directly related purposes, unless otherwise authorised by law.

5. The Data we Collect about you

Personal data, any information about an individual from which that person can be identified, may be collected, used, stored and transferred. This includes:
Identity Data includes first name, last name, marital status, gender, passport, drivers license, nationality and identity backgrounds and date of birth.
Contact Data includes billing address, delivery address, email address and telephone number.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payment to and from you and other details of services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data includes purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Aggregated Data includes statistical or demographic data for any purpose.This data may be derived from your personal data but is not considered personal data as it does not directly or indirectly reveal your identity.
Other Data includes VISA, employment history, reference and insurances.

6. How does Phillip Riley collect and hold Personal Information?

6.1 Personal information may be collected where we are required to do so by law.
6.2 Personal Information may be collected when you:
     6.2.1 subscribe to any publication of ours, including electronic publications;
     6.2.2 provide services, either voluntarily or otherwise, to us;
     6.2.3 engage Phillip Riley to provide services to you;
     6.2.4 provide details to us in an application, consent form, survey, feedback form or incident report, or access our website;
     6.2.5 contact us via email, telephone or mail, or provide a business card to us, or engage with us via social media (we will record email addresses only after direct receipt of a message and email addresses will not be added to a mailing list, unless they have been provided in order to subscribe to a mailing list);
     6.2.6 participate in any program, activity or event run by Phillip Riley;
     6.2.7 purchase services from us or an authorised agent or licensee;
     6.2.8 apply for employment or a volunteer position with Phillip Riley this includes providing resumes/CVs.
     6.2.9 Subscribe to our newsletter.
     6.2.10 Send us a completed electronic form that includes your personal details,
6.3 Providing Information:
     6.3.1 If you do not wish to provide some or all of the information we request from you, our ability to communicate with you or provide you with the requested services may be affected.
     6.3.2 Inability to provide requested information may jeopardise your ability to receive our services, participate in our program or to apply for employment or volunteer positions. If it is impractical for us to deal with you as a result of you not providing the requested information, we may refuse to do so.
6.4 Collection from Third Parties:
     6.4.1 In many cases, Phillip Riley collects information from third parties.
     6.4.2 We may collect personal information regarding a minor from the parents or other responsible person associated with that minor.
     6.4.3 As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns through cookies.
     6.4.4 Personal information may also be collected by us from third parties such as industry bodies, unions, enterprises and from government and law enforcement bodies.
     6.4.5 Examples of such third parties could include, without limitation, [list any third parties by name that are usual sources of personal information].
          (a) Eztronics
          (b) Gorilla
          (c) JobAdder
          (d) LinkedIn
          (e) MeetAlfred
          (f) MiSAFE
          (g) Refari
          (h) Reliance (8×8 Supplier)
          (i) SEEK

7. How we use your Personal Data

7.1 We will use your personal data in the following circumstances;
      7.1.1 Where we need to enter into an employment contract with you.
      7.1.2 Where we need to represent you to our clients.
      7.1.3 Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
      7.1.4 Where we need to comply with a legal or regulatory obligation.

8. How does Phillip Riley Disclose Personal Information?

8.1 Use:
     8.1.1 We may disclose Personal Information in accordance with this policy to perform our services, that may require us to disclose your Personal Information to various third parties for employment and recruitment purposes. We may also disclose personal information to:
         (a) verify your identity and complete background checks;
         (b) research, develop, run, administer and market programs, activities and other events;
         (c) research, develop and market products, services, merchandise and special offers made available by us and third parties;
         (d) respond to emergency situations involving or requiring medical treatment;
         (e) administer, manage and provide you with access to www.phillipriley.com.au; and
         (f) keep you informed of news and information relating to employment opportunities and development, financing, construction and operations of renewable energy projects.
8.2 Disclosure:
     8.2.1 We may disclose necessary information to a range of organisations which include, but are not limited to:
         (a) External Third Parties
         (b) Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
         (c) All third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
         (d) Our clients, contractors and external advisers whom we engage from time to time to carry out, or advise on, our functions and activities;
         (e) Our professional advisers, including its accountants, auditors and lawyers;
         (f) Our affiliates and other organisations with whom we  have alliances or arrangements for the purpose of promoting their respective products and services;
         (g) External payment systems operators.
8.3 International Transfers
     8.3.1 We share your personal information within the Phillip Riley Group – this will involve transferring your data outside of Australia.
     8.3.2 Certain third parties are based outside of Australia and therefore, their processing of your personal information will involve a transfer of data outside Australia.
8.4 Digital Marketing
     8.4.1 We may use non-sensitive personal information to provide better services and for marketing purposes (including disclosure of such information to service providers).
     8.4.2 If you do not wish to receive direct marketing communications from us, you can opt out by contacting us on [email protected]
     8.4.3 If you choose not to opt out, we will assume that you consent to receiving similar information and communications from us in the future.
8.5 Third Party Marketing
     8.5.1 We will get your express opt-in consent before we share your personal data with any company outside the Phillip Riley Group of companies for marketing purposes.
8.6 Promoting our Offerings
      8.6.1 You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
8.7 Phillip Riley Website
     8.7. When you visit our website, our systems and service provider may record certain information regarding your use of the site, including but not limited to:
         (a) your server address
         (b) your top level domain name (for example, .com; .gov. au; .co.uk etc);
         (c) the date and time of your visit to the site;
         (d) the pages you accessed and documents you downloaded;
         (e) the previous site you visited; and
         (f) the type of browser you used.
     8.7. We may use this information to help analyse and improve the performance of our website.
8.8 Cookies
     8.8.1 Cookies, small text files that assist our website retain user preferences to improve the experience of using our website, may collect some personal information.
     8.8.2 You are free to disable cookies on your internet browser to prevent this information being collected, however, you may lose the benefit of the enhanced website experience that the use of cookies may offer.
8.9 External Websites
     8.9.1 Websites linked to our website are not subject to our privacy standards, policies or procedures.
     8.9.2 We do not take any responsibility for the collection, use, disclosure or security of any personal information that you provide to a third party website.
8.10 Data Security
     8.10.1 Our web environment, internal network and databases are protected from unauthorised access using reasonably appropriate technologies. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
     8.10.2 We take all reasonable steps to ensure the security of the organisation’s systems.  Any information which is held is stored on secure servers that are protected in controlled facilities.  We maintain strict procedures and take all reasonable care to prevent unauthorised access, modification and disclosure of Personal Information.  We will not be held responsible for events arising from unauthorised access of Personal Information.
     8.10.3 We limit access to your personal data to those employees, clients, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
     8.10.4 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Opting Out

9.1 You may wish to opt out of  marketing messages at any time.
9.2 Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.

10. Change of Purpose

10.1 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
10.2 If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
10.3 Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

11. Data Retention

11.1How long will you use my personal data for?
     11.1.1 We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
     11.1.2 To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
     11.1.3 In some circumstances you can ask us to delete your data: see Request erasure below for further information.
     11.1.4 In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

12. Accessing and Seeking Correction of Information Held by Phillp Riley

12.1 We will take all reasonable steps to ensure that the Personal Information we collect, use or disclose is accurate, complete and up-to-date.  However, we may rely on the accuracy of Personal Information as provided to it both directly and indirectly.
12.2 We encourage you to regularly review and update your Personal Information that we may hold. If you would like to access your Personal Information, please let us know by making a request to our Privacy Officer via the contact details set out below. We will respond to your request for access within a reasonable period, usually within 30 days. If you find that the Personal Information we hold about you is inaccurate, incomplete or out-of-date, please contact our Privacy Officer immediately and the information will be corrected.

13. Resolving Privacy Issues and Complaints

13.1 Any issues or complaints in relation to the collection, use, disclosure, quality, security of and access to your Personal Information may be made to our Privacy Officer at:
13.2 Phillip Riley Privacy Officer:
          Position:  Managing Director
          Email:  [email protected]
          Phone: +61 391 929 920
13.3 We will respond to your complaint within a reasonable period, and try to resolve your complaint for you.
13.4 Further information on privacy is available by contacting the Office of Australian Information Commissioner on 1300 363 992 or http://www.oaic.gov.au/.

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